How long does it take to produce a video tour?
What narration options are available?
How does the video play?
How do visitors watch the video?
Can I see how many people have watched?
Can the programme be saved?
Who owns the video tour?
How is the video tour put on my website?
Do I receive a copy of my video?
What is the hosting charge?
How long will my video tour last?
What if I need to make changes to my video tour over time?
How long does it take to produce a video tour?
This depends enitrely on the subject matter to be filmed. A small house could take as little as an hour, a hotel around 3-4 hours and a service business could require filming for an entire day to capture all the action. Please remember to have all the rooms and scenes ready on the day of filming. Once we're back in the office, the tour should be ready for viewing within 4-5 days.
What narration options are available?
We can liaise with our suppliers and provide professional narration for your video tour. We will require a list of the basic facts to include in your tour and liaise with you to build a suitable script.
The video tour plays in the Direct Video Player, which we can modify to include your company's branding and information. The player can be embedded seamlessly into your website or activated through a clickable link which opens a pop-up window with the video tour.
How do visitors watch the video?
The video tour makes use of Flash technology, currently installed on over 98% of internet-enabled computers. Flash Player 9 will be required to view the video – if the viewer doesn’t have it yet, it can be downloaded and installed in a few moments. With a broadband connection the video will play instantly and should run smoothly without any hesitation. Modem users will still be able to see the full quality video, but will have to wait longer for it to download. Once the video has downloaded it is held in the computer’s cache and can be watched repeatedly without delays. The video is held in the cache until it is deleted by the viewer to make space.
Can I see how many people have watched?
Yes, we will provide you with a link to check out exactly how popular your video tour is. The statistics are presented in easy to read graphs, allowing you to see usage ranging from times of day to weekly or monthly totals.
No, the video is held in the cache only and cannot be stored on a hard drive or copied to another drive. This is for copyright purposes.
All video footage and the video tours we make with that footage remain the copyright of Direct Video Tours, but your payment includes a licence for you to use the finished tour, for marketing uses only, forever. This means you can have more DVDs produced for marketing mail-outs, have the video playing on trade stands, or as part of an agent’s display, and of course you can send the video tour link to any website, where their visitors can see it on demand.
How is the video tour put on my website?
Once the tour has been approved, we will provide you or your web designer with some simple code to cut and paste into your webpage where you would like the tour to appear. We produce the video tour, but it is up to yourself to incorporate the finished tour into your website.
Do I receive a copy of my video?
Of course. We can place your finished tour on a DVD and send it for you to keep. This will be in the full quality of the original footage. You are only allowed to use it for marketing purposes – you may not sell the video tour or any part of it.
Your website is made up of files which need to be stored on the internet and presented to viewers at any given time. In the same way, the sizeable video tour files also need to be “hosted” and streamed to viewers worldwide. The hosting charge covers the cost of this storage and delivery process. For more details, see the Pricing page.
How long will my video tour last?
Theoretically it could last forever. You pay a once-off fee for the original production, and you then purchase hosting in advance to allow the video tour to be streamed to viewers on demand.
What if I need to make changes to my video tour over time?
Naturally the need may arise for a client to make a change to their video tour - a new beauty spa has been opened at the hotel, an adventure centre is now offering kayaking lessons or the golf clubhouse has been refurbished with a new bar. We value our existing clients and will agree a reasonable price for any alterations to your video tour.
